Never Lose a Sale to
"Someone Else Bought It"
Give showroom staff a focused way to capture a walk-in customer, select tiles room by room, hold the stock against your live inventory, and send a WhatsApp link with the full selection — all from the same login they already use, no separate app to install.
Everything a salesperson needs
while standing in front of the customer
No spreadsheets, no walkie-talkies to the back office, no overselling the same box twice.
Name, phone and optional address, auto-tagged as a walk-in — distinct from WhatsApp, QR or catalog leads, and attributed to the staff member who added it.
Block the exact quantity a customer wants — entered directly or calculated from room sqft — so it can't be sold out from under them while they decide.
Enter floor and wall sqft per room and Vizaye converts it to whole boxes using each tile's coverage and wastage allowance — no manual math, no underordering.
Holds release automatically after a window you set — so undecided customers never lock up stock that a serious buyer needs today.
From "just browsing"
to a held order, in five steps
This is the exact sequence your staff follow on a phone or tablet while the customer is still standing at the display.
Name, phone, optional address — auto-tagged as a walk-in lead, separate from WhatsApp or web enquiries.
Pick a tile per room and surface, enter quantity directly or let sqft calculate the box count.
Optionally block the selected quantity right away, visible to every other staff member instantly.
One tap shares a link to the customer's full selection — every room, every tile, the running total.
When they confirm, convert the hold straight into a sale. If they don't, it expires and frees the stock automatically.
Want the full picture on opening stock, goods receipts and admin overrides behind every hold?
See Inventory Management →Stop Overselling the Same Box Twice
Give your showroom team live stock, one-tap holds and instant WhatsApp follow-up — without a separate app to manage.
No credit card required · Works with your existing team logins · Cancel anytime
Walk-In & Inventory Hold Questions
How does a hold actually work?
When staff put a tile on hold for a walk-in customer, that quantity is immediately deducted from the available count everyone else sees — on the showroom floor and in the dashboard. Holds expire automatically after a configurable window (24 hours by default), so stock is never locked up indefinitely by a customer who never returns. This runs on the same Inventory Management engine that also backs online quote-request holds.
Is this a separate staff app I need to install?
No. There is no separate staff app to download or manage. Store staff log in to the same business-admin with a Staff role, which shows a focused view — Leads and Stock/Holds only — on whatever phone, tablet or laptop they already use.
How is quantity calculated from room size?
Staff can enter sqft for floor and wall separately, and Vizaye converts that into boxes using each tile's coverage-per-box and wastage percentage, rounding up to the nearest whole box automatically.
What happens to the customer after a hold is created?
A WhatsApp message is sent with a link to a page showing every tile they selected, room by room, with the live total — so they can review it themselves or share it with someone else before deciding.
Can an admin override or release a hold?
Yes. Owners and managers can see every active hold across all staff, release any of them, or convert a hold directly into a confirmed sale.
Does this also handle store lead management, or just inventory?
Walk-in customers captured here become leads in your regular pipeline — tracked through stages, filterable by which staff member added them, and visible in the same Lead Dashboard as your WhatsApp, QR and catalog leads. See the Lead Dashboard for the full store lead management view.